A note for all faculty and staff from Computing and Technology Services:
Beginning Tuesday, August 25th,Computing and Technology Services will start powering on all faculty/staff workstations at 4:00AM to deploy software updates to the campus. Workstations will be left powered down on weekends. It is recommended that you shut down your computer at the end of every work day, rather than simply logging off. The college could realize a significant energy (and cost) savings if the majority of campus workstations were powered down for the 12-16 hours per day that they are inactive.
Remote Desktop Users: On days you plan to access your campus workstation from home, make sure you leave your computer powered on (just log off). On days you DON’T plan on using Remote Desktop, please remember to shut down your computer. Optional: When you’re done using Remote Desktop , you can shut down your campus workstation by clicking the Start button, selecting Run, entering “shutdown –s –t 01” (without the quotes) and clicking OK.
Update Tuesday
Major software updates will be deployed on Tuesday mornings between the hours of 4:00 AM and 6:00 AM. This window was chosen in an effort to minimize the disruption to daily work activities. If there is an occasion where updates must be applied outside of the normal “Update Tuesday” window, we’ll send out a notification prior to the update.
Installing Updates Prior to Update Tuesday
When new updates are available, a dialog box like the one pictured below will appear, giving you the option to install the updates at your convenience prior to Update Tuesday. If no action is taken and you choose not to install the updates prior to Update Tuesday, the updates will automatically be installed the following Tuesday.
Note: The option to install updates prior to Update Tuesday only applies to faculty/staff PCs. On campus Macs, the update process will be completely transparent. On student lab computers, the update process will be handled differently, and we’ll send out a separate notification to department lab coordinators explaining how the process will work.
Connecting Campus-Owned Laptops
If you use a campus owned laptop, we recommend bringing it to campus and connecting it to the campus network at least weekly for approximately 30 minutes or so. By connecting your laptop on a regular basis, you will avoid possible disruptions and ensure that the update process goes smoothly (as described above).
If you don’t connect your laptop to the network on a regular basis, the updates should begin immediately the next time it is connected. In this case, you may experience some performance issues while the updates are installed, and may be prompted to reboot to complete the update process.
Reporting Problems
If you notice that your workstation doesn’t seem to power on during weekdays, or if there seems to be an issue installing the updates, please report the problem to the Computing Help Desk.
Computing Help Desk
Butler Library Information Commons
Phone: (716) 878-4357
E-mail: CHD@buffalostate.edu
Website: www.buffalostate.edu/cts
Office Hours: 8:30AM – 4:30PM (M-F)
Note: Please bookmark the CTS website (www.buffalostate.edu/cts) and check it frequently for notifications regarding campus network and e-mail problems.
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